Customer Relationship and Billing

ACI has established a track record of helping Utilities realize the targeted RoI.  ACI has the capability to provide advisory services in determining the future of customer care landscape for utilities. We have had significant successes in implementing new systems, extending the features of the existing systems and integrating with ancillary systems. We can support our customers’ CIS systems on a 24x7 basis using the onsite – offshore global delivery model.

We are one of the leading services providers in the area of SAP IS-U CCS implementations to small and medium utilities.  Our strategic alliances have helped us in the past to provide best of breed solutions at a very competitive price.

Whenever budgets are an issue, ACI offers an innovating deferred payment solution to ease the budget strains of our clients.  ACI’s solution always proves to the customer that the revenue made out of implementing its solution, can sufficiently payback the project within three years.